Do You Want The Equivalent Of Your Own IT Department, Ready To Help Whenever You Need, But Without The Associated Staffing Issues And Costs?

This is exactly what you get with our NetworkCARE service contract and much more…

Why Take Out A NetworkCARE Contract?

With NetworkCARE we take total responsibility for the smooth running of your systems, so you don't have worry about them. NetworkCARE provides you with a highly effective computer maintenanceand support service for a low fixed monthly price, so you know exactlywhat your IT budget will be, with no surprises.

Our proactive approach to maintaining your computersystems, even when they appear to be operating perfectly, is unique andmeans that the number and severity of problems you will encounter ismassively reduced compared to the usual break and fix approach. Weprevent things going wrong in the first place, yet we’re able torespond quickly when they do, saving you time and money!


What Are The Key NetworkCARE Benefits?

Real Cash Savings

• By reducing faults, maintaining system efficiency and providingyou with advice on best use, we can help to save you thousands ofpounds a year.

• A fully managed service which offers the quality, reliability andtrust of your own in-house IT department but at a fraction of the cost.

Your IT Responsibilities Are Removed

• You and your staff can again focus on making your business a success rather than worrying about the technology.

• Leave the operation of your computer systems to the experts toensure they run well. Don’t worry any more about breakdowns, viruses,Spyware or other risks.

Your Systems Are Proactively Monitored To Prevent Problems

• Regular housekeeping and servicing massively reduces the deterioration of your computers which slowly robs the business of timeand efficiency, reduces system crashes which lead to costly repairs andsignificant loss of productivity, and prolongs the life of yourcomputers.

• Keeping your anti-virus and anti-Spyware software fully up to dateand systems regularly checked and security-patched ensures your dataremains safe and secure.

You Have Immediate Access To IT Professionals When You Need Them

• Should your IT not work as you would expect, if a staff memberwants to know how to carry out a computer task or you want to knowwhether you are doing something the most effective way, whether simpleor otherwise, just ask.

• An IT professional will be available immediately to provide real IT support on the phone, using remote control technology to see what you can see and securely take over your computer screen to help you, if you wish.

What Exactly Does NetworkCARE Give You?

   1. Unlimited Telephone Support (depending on contract level)

You and your staff have access to our friendly technical experts via our telephone helpline or our online support service.

2. Instant Remote Support Service

Our technology enables us to fix over 90% of computer problems remotely. Within minutes or even seconds of your call our technicians can view and operate any of your computers or servers from our control centre, saving you time and money. It is totally secure and means that we can fix most of your computer problems instantly without you having to wait for a technician to visit.

3. On-Site Visits (Depending on contract level)

In the unlikely event we can’t fix your system remotely we will arrange for one of our engineers to attend your site at your convenience.

4. Proactive Maintenance

Our NetworkCARE system will run regular housekeeping tasks and activities on your computers to ensure they are always in tip-top condition. We’ll defragment the disk, check it for errors, remove temporary files and give your computer a general spring clean each and every month. This will help to ensure your computers continue to run assmoothly as the day they were bought

5. Regular Monitoring

Every week we will monitor your computers for early signs of trouble. Often we find faults and fix them even before you’re aware that anything is wrong, preventing interruption to daily activities

6. Microsoft Updates

We will make sure your Microsoft software has the latest softwarepatches installed, keeping your system more secure and efficient.

7. Security Maintenance

We make sure that your anti-virus software and Spyware protection iskept up to date, ensuring they will keep your computer secure and freefrom danger. One of the major causes of virus attacks is installed butpoorly maintained anti-virus software.

8. Help And Advice

We’re not just here to keep your computer systems running smoothly.We know lots about computers and how to use them to the full, and we’rehappy to share this knowledge with our NetworkCARE clients. We will bedelighted to offer you as much advice and guidance as you need ongetting the most from technology to either drive your business forwardor to have an easier life, or both, depending on your goals.